Refund policy

At Cloudkissed Jade Co, we truly hope you love your purchase 🤍

Returns

We accept returns within 7 days of delivery for store credit only. Items must be unworn, unwashed, and in original condition with tags attached.

Non-Returnable Items

The following items are final sale and cannot be returned:

• Sale items
• Preorder items
• Accessories
• Items marked final sale

Store Credit

Approved returns will receive store credit via email once your item has been inspected. Store credit does not expire.

Shipping Costs

Customers are responsible for return shipping costs. Original shipping fees are non-refundable.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please email us within 48 hours of delivery with photos so we can make it right.

How to Start a Return

To request a return, please email us at:

cloudkissedjadeco@gmail.com

Include your order number and reason for return.

We reserve the right to refuse returns that do not meet these conditions.