Shipping policy

Thank you so much for shopping with Cloudkissed Jade Co 🤍

Processing Time

Orders are processed within 2–4 business days (excluding weekends and holidays). Once your order ships, you will receive tracking information via email.

Shipping Time

Standard shipping typically takes 3–7 business days after your order has been processed. Delivery times may vary depending on your location.

Preorders

Items marked as preorder will ship by the estimated date listed in the product description. If your order includes both preorder and in-stock items, your order may ship together once all items are available.

Shipping Delays

Once your package has been handed over to the carrier, we are not responsible for shipping delays, lost packages, or delivery issues. Please contact the carrier directly for updates.

Incorrect Address

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrect addresses provided at checkout.